🏨Alex Pitzi is an award-winning hotelier on a mission to transform Britain's most desperate hotels and bnbs.
🔨The Walpole Bay Hotel and Museum in Margate is one such struggling establishment in need of improvement.
👨👩👧👦The hotel is family-owned, but conflicting visions between the mother and her children pose challenges for its future.
💼Financial management is a significant issue, with a lack of awareness of costs and profitability.
🛠️The hotel's outdated decor and cluttered museum-like atmosphere hinder its modernization and appeal.