This article is a summary of a YouTube video "Why Ford Is Failing And I'll Never Buy Another One - Share Your Stories!" by Stoney Ridge Farmer

The Frustrating Experience with Ford Motor Company

TLDRThis video recounts the frustrating experience of a Ford Raptor owner who has been waiting for nine weeks to get his truck back from the dealership. Despite having an extended warranty, the dealership has been delaying repairs and providing poor customer service.

Key insights

🤬The owner has been waiting for nine weeks to get his Ford Raptor back from the dealership.

😤Despite having an extended warranty, the dealership has been delaying repairs.

🚘The owner describes the issues he has been experiencing with his Ford Raptor, including a noisy steering box, rattling cam phasers, and a hard-shifting transmission.

📞The owner filed a formal complaint with Ford Motor Company and received an extended warranty as compensation.

The owner had to wait several weeks for parts to arrive, causing further delays in getting his truck repaired.

Q&A

How long has the owner been waiting to get his Ford Raptor back?

The owner has been waiting for nine weeks to get his Ford Raptor back from the dealership.

What issues has the owner been experiencing with his Ford Raptor?

The owner has been experiencing issues with a noisy steering box, rattling cam phasers, and a hard-shifting transmission.

Did the owner receive any compensation for the long wait?

Yes, the owner filed a formal complaint with Ford Motor Company and received an extended warranty as compensation.

How long did the owner have to wait for parts to arrive?

The owner had to wait several weeks for parts to arrive, causing further delays in getting his truck repaired.

What actions does the owner recommend for anyone facing similar issues with Ford Motor Company?

The owner recommends filing a formal complaint with Ford Motor Company and requesting an extended warranty as compensation.

Timestamped Summary

00:00The owner has been waiting for nine weeks to get his Ford Raptor back from the dealership.

03:52The owner describes the issues he has been experiencing with his Ford Raptor, including a noisy steering box, rattling cam phasers, and a hard-shifting transmission.

05:59The owner filed a formal complaint with Ford Motor Company and received an extended warranty as compensation.