😡My Asus Zenbook Pro Duo laptop broke a month after the warranty expired.
🔧Asus customer service charged me $2,700 to fix my laptop without even telling me what was wrong.
🤬I had difficulty getting through to Asus customer service on the phone or online chat.
💸After the frustrating experience, I decided not to get my laptop fixed.
😡I will never buy another Asus product again due to this experience.
What happened to your Asus laptop?
—It broke a month after the warranty expired.
How much did Asus charge you to fix it?
—They charged me $2,700 without even telling me what was wrong.
Were you able to contact Asus customer service?
—No, I had difficulty getting through on the phone or online chat.
Did you get your laptop fixed?
—No, after the frustrating experience, I decided not to get it fixed.
Will you buy another Asus product in the future?
—No, this experience has made me decide not to buy another Asus product again.
00:00I had a frustrating experience dealing with Asus customer service.
03:59My Asus Zenbook Pro Duo laptop broke a month after the warranty expired.
06:31I had difficulty getting through to Asus customer service on the phone or online chat.
09:59After the frustrating experience, I decided not to get my laptop fixed.
10:35This experience has made me decide not to buy another Asus product again.
